« back to sssbrainSSSbrain is operated by Swade Soul. The fastest way to reach a human is email — we read every message.
General & account help
swadesoul@gmail.com
Data export or deletion
swadesoul@gmail.com
Security / vulnerability report
swadesoul@gmail.com
Partnerships & feedback
swadesoul@gmail.com
Response times
We aim to respond to support email within 2 business days, and to security reports within 1 business day. Please include your account email and what you were doing when the issue happened.
Reporting a vulnerability
Report suspected vulnerabilities privately by email with steps to reproduce. Please do not access or modify other users' data while testing, and give us a reasonable window to fix the issue before disclosing it.
Before you write in
- Voice not speaking back? Check that speak-back is on and the mic is not muted.
- Assistant not answering? Reload the Brain screen and confirm you are still signed in.
- Provider errors? Re-test the connection on the Connections screen.